Pre-Authorization Payments: Emails to Your Payer

How do I get the correct email address for sending the emails?

Even if you pre-filled payer information, your payer might have changed it when filling out the form. If you are handling emails yourself, you need to ensure you have the correct email address for the payer.

You get the email address returned in the response after confirming a Checkout Session or you can look it up by Getting Details about a Payment

Mandatory Emails

This email is mandatory because of legal and compliance reasons.

Payment guaranteed

Subject: Payment completed!   Hi {name}, You have successfully completed the payment {payment_reference} in the amount of {amount}.     Thank you!   Attachments: Payment receipt

Sent for payment method Direct Debit Cards Mandatory? yes Description An email informing the payer that Flywire has received the funds. You can also send the payment receipt in this email as an attachment. Important: Receipts for USA payments Payments in the USA require delivering the receipt to the payer. If Flywire handles emails for you, Flywire will send the receipt automatically. If you are handling emails yourself, you need to ensure to send the receipt to your payer. You can use the endpoint for Getting a Payment Receipt to download the receipt that Flywire created for you. Sent when? You need to send this to your payer after Flywire received the money from the payer. You'll know that this has happened when the payment is in status Guaranteed, see Payment Status Notifications.